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Thursday, December 09, 2004 10:32 PM Seems like updating this blog become a weekly thing only. Anyhow, I am here to clear cobwebs from my site. ;) It's already coming to my first weekend since my school reopen. I truly look forward to the day when I don't have to wake up extra early and squeeze the bus 23 with the rest of the TP students... Gawd knows how much I hate to take the 8:20am bus to school... it seems exceptionally packed... Actually my time table seems okie. No 8-8 lesson which I used to have... My latest time slot is 6pm, which is today. Earliest is 1pm. I kinda enjoyed my lessons so far. Interesting topics and fun labs. I finally get a hang of XML and Adobe Premier. We are doing a filming in school for our projects and we are supposed to edit it using Adobe Premier. Busy busy week ahead! ;) The only bad thing is that I have Database module this sem. I have totally forgotten what I have learnt for the 1st year. Shucks. Hopefully I can get over and done with it soon. Today is a great day. I had a 4 hours break from 1pm to 5pm so decided to drop by baby's place for lunch and cuddling. We played WWF Smackdown with his newly bought PS2. Fun! And violent too. Hee hee... I was too tired so I keep dozing off on his shoulder. I rushed back to school for an hour tutorial from 5-6pm. After which I went to Tamp Mall to meet up with baby and his family for National Treasure. Great show! I like it. :) After that have to trouble his parents to send me home. But I truly appreciate it. Hee hee... ---------- I hardly write about any complaints over anything I had encountered BUT this time round I am really put off by it. I have friends who used to ask me what kind of people will turn me off. I believe no one likes people who are rude. Especially anyone from the service line. I won't say that anyone working in the service line should swallow all pride and take whatever shit that a consumer will throw at his or her face. BUT under no circumstances that should a service officer give a black face to a consumer when the consumer himself or herself did nothing wrong AT ALL. Alright. This is what happened to me actually: My handphone died on me a few days ago so I decided to go to the care center to get my phone repair. It was a Sunday and that particular care center will close at 5pm. I reached there at 3pm thinking that I might be able to collect back my phone on the same day. There isn't alot of people but there are only 2 pathetic counters and they are serving people oh-so slowly. They have 7 counters but only 2 are available?! On a peak hour some more. Anyhow, I took a ticket and waited patiently for my turn to come. I waited and waited. Although it's like my turn is next, it seems to me that it might never come. I am not sure if they are being nice or some customers just ask for too much. They can talk so long as if they are some kind of long lost friends. I can't imagine what if they can't finish all the customers by 5pm? Just because of that? It's already 4pm when my turn comes. I have waited for AN HOUR just to get my phone repaired. Although I was already boiling inside, I walked over to the service officer WITH A SMILE. I am always with a smile. I thought I can "chop chop" get my phone handled and I can go. So I patiently told her what's wrong with my phone... I talked to her NICELY for goodness sake. And guess what she told me? "You must tell me what's wrong with your phone MA. I BELIEVE that you wanted to at least get something done with your phone after waiting for so long." I asked myself if what I said to her about my phone was unclear or what. But no. I don't know what's wrong with her. I stare at her in disgust and tell her over and over again what happened to my phone. She didn't say much and push me a form and I signed on it. I was thinking "wth"... you knew I have waited for so long... And I have already been very nice by talking to you nicely and not shouting at you like some customers might do. I couldn't believe it lor. The way she talks to me really irks me. If she talks to me in a gentle way, alright I will just take it easy and forget about it. But hell no... she showed displeasure about serving her valuable customer... Am I not a valuable customer now?! Gawd. I have been to their care center before. My previous visit was sucha good one. Efficient and pleasant. I don't blame that care center but that staff. I myself am a sale person before and I know how it feels to serve customers after a long day of work. But if you're unprepared for long working hours and it will turn your temper to nasty, I suggest it's time to do something about it... So many people out there deals well with work and personal attitude but don't understand why some can't. Guess I am no one to judge but when it happens to me, it really turns me off, totally. Sometimes it pays to be nice. Must re-consider if certain people deserve to be nice or not. :/ Anyway, I usually come across very nice sales person and service officers. They give you a feeling of "welcome-ness" and it always gives you a feeling of wanting to go back again and again. It doesn't matter if that particular shop sells stuffs that are slightly more expensive then the others. What matter most is that do they deserve a customer like you or not. A smile can brighten up one's day. Spread that happiness around by being nice. ;) Okok. Nuff' of rantings. Heh... ---------- [Baby I love you! I so-swear! Hee hee... hugs!]
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